Returns & Exchanges

To be eligible for a return or exchange, the following conditions must be met:

• Request must be raised within 3 days of delivery
• Item must be unused, unwashed, and in original condition
• Original tags and packaging must be intact
• Proof of purchase (order confirmation or receipt) must be provided

• Items purchased during sales or special promotions
• Items that have been worn, washed, or altered
• Items without original tags or packaging

We offer exchanges for a different size or color of the same product, subject to availability. To request an exchange:

1. Contact us via WhatsApp or email within 3 days of delivery
2. Share your order details and reason for exchange along with photos of the item
3. We will confirm eligibility and arrange pickup from your location
4. Once received and inspected, the replacement item will be dispatched

We offer store credit or product exchange in place of cash refunds. Cash refunds are only issued in cases of a defective or incorrect item being delivered.

If you received a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with photos. We will arrange a free pickup and send a replacement or issue a full refund.

For eligible returns or exchanges, we will arrange courier pickup. Return shipping charges may apply depending on the reason for return.